How Can We Help?

How Can We Help?
  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

  1. Who can join the Skechers Plus loyalty program?

The program is open to Indian residents who are 18 years and above.

  1. What is Skechers Plus? 
    Skechers Plus is a loyalty program through which members can earn points and redeem points. Skechers Plus members will also receive the benefits listed below, with more benefits to unlock as you become Silver and Gold tier members. 
  • Joining bonus points  
  • Birthday Delight 
  • Member-versary 
  • Free Standard Shipping (website only)
  • Early Access & Offers

  1. How do I enrol in Skechers Plus? 

You can join Skechers Plus for free at www.skechers.in. To complete your enrollment, you’ll need to create an online account, which gives you full access to all program rewards and benefits.

  1. Is a mobile number required to join?

Yes, a valid mobile number is mandatory for registration.

  1. Can I share my membership with someone else?

No, membership is non-transferable and limited to one account per mobile number.

 

How do I earn points in Skechers Plus? 

You earn points by making purchases at Skechers retail stores and www.skechers.in 

How many Skechers Plus points do I earn on my purchase? 

 

TIER

ACCURAL RATE ON FRESH MERCHANDISE

ACCURAL RATE ON DISCOUNTED MERCHANDISE

Member

1 point per Rs 100

0.5 Point per ₹100

Silver

3 points per Rs 100

1.5 Point Per ₹100

Gold

5 points per Rs 100

2.5 Point Per ₹100

 

When do Skechers Plus points show up in my account? 

For in-store Purchases, points are added to your account in real time once the transaction is completed. For online purchases, you’ll first receive provisional points. These will be confirmed and credited to your account after the 10-day return period ends.

1.How can I redeem my Skechers Plus points?

You can redeem your points on our website (www.skechers.in) or at Skechers retail stores. When you request redemption, an OTP will be sent to your registered mobile number via SMS. After verifying the OTP, your transaction will be completed. You can check your rewards balance and available redemption options on our website (My account). 

2. Can I redeem points on discounted merchandise?

Yes, you can redeem your points on discounted items.

3. Can I redeem points for cash?

No, points cannot be exchanged for cash.

1.When do my Skechers Plus transactional earned points expire? 

Transactional earned points expired in 365 days. However, points awarded as part of specific benefits may have different validity period. 

2. Will I be notified before my transactional earned points expire?

Yes, you will be notified before your points expire. We will send timely reminders via SMS so you have the opportunity to redeem your points before they lapse.

1. Can Skechers change or terminate the program?

Yes, Skechers reserves the right to modify, suspend, or terminate the program with prior notice.

2. How will I be informed about changes to the program?

Updates will be posted on the www.skechers.in, and Skechers may notify you at its discretion.

1. How can I upgrade my Skechers Plus tier?

You can move up to the next tier by reaching the required spend within a rolling 365-day period. Once your eligible purchases meet the spending criteria, your account will automatically be upgraded, and you’ll start enjoying the benefits of the higher tier.

2. Can my Skechers Plus tier be downgraded?

Yes, if you do not meet the required spend criteria within 365 days, your membership will be downgraded to the next lower tier. You can monitor your progress anytime in your account dashboard and make additional purchases, if needed, to maintain your current tier.

3. What happens to my earned points if my Skechers Plus tier is downgraded?

 points earned in your current tier will expire if your membership is downgraded, so be sure     to redeem them before any change in tier.

4. What happens to my existing rewards and benefits if I move to a lower tier?

Some benefits that are exclusive to higher tiers may not be available after a downgrade. However, any rewards, vouchers, or perks you’ve already earned will stay valid until their expiry date. 

5. Will my points earning rate change if my tier is downgraded?

Yes, your earning rate depends on your tier. Higher tiers offer faster point accumulation, so if you move to a lower tier, you will earn points at that tier’s rate.

6. Is it possible to upgrade back to a higher tier right after being downgraded?

Yes, you can move back up to a higher tier by meeting the required spending within 365 days. If you reach the spending threshold sooner, your upgrade may accelerate. 

7. How can I check my current tier and any downgrade history in Skechers Plus? 

You can view your current Skechers Plus tier by logging into your account and visiting the “My Account” section. For details about your downgrade history, please reach out to our Customer Care team at [email protected] or call 1800-200-8555.

1.What types of messages will I receive as a member?

You will receive transactional updates (e.g., points earned or redeemed) and promotional messages (e.g., offers and discounts).

2. How will I be contacted?

You may receive messages via SMS, email, and WhatsApp.

3. Will opting out of promotional messages affect transactional updates?

No, you will still receive essential transactional updates.

1.How can I cancel my membership?

        You can cancel your membership at any time by contacting customer support.

2.Can my membership be cancelled by Skechers?

Yes, Skechers may cancel membership for – Misuse of fraudulent activity, violation of the terms and conditions.

1.How is my personal information used?

Your information is used in accordance with Skechers privacy policy

1. What benefits do Skechers Plus members receive?

Members can enjoy a joining bonus, birthday delight, member-versary bonus points, along with early access & offers.

2. Can I earn points on discounted merchandise?

Yes, you will earn points on discounted items, but at half the standard earning rate applicable to your tier.

3.Are there any restrictions on special offers?

Yes, promotional benefits are subject to specific terms outlined in the promotion.

4. Can I combine my Skechers Plus Birthday benefit with other promotional offers?

No, the Skechers Plus Birthday Delight offer cannot be combined with any other promotions or discounts. It is a standalone benefit.

Have Any Queries?
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Email Us

[email protected]

Mon - Fri, 10 am to 6 pm IST

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Toll Free No

1800-200-8555

Mon - Fri, 10 am to 6 pm IST