RETURN, CANCELLATION & REFUND POLICY

The Return, Cancellation and Refund Policy of Skechers South Asia Private Limited (“Skechers”) allows you to return, cancel products ordered from the Skechers’ website, www.skechers.in (“Site”) on conditions stated below:

 Your right to return the product(s) shall apply exclusively to the products that are returned in the same condition in which you received them. No refund will be made if

i) the product has been used; or

ii) for products that are not in the same condition as when the products were delivered or

iii) if they have been damaged/ tampered.

You are requested to return the products along with all their original packaging. In any case, you must send the product to be returned together with the receipt/ invoice that was received when the product was delivered.

Below products are not eligible for returns:

In the event of frivolous or baseless complaints or requests regarding the quality or content of the products, we reserve the right to take necessary legal actions against you and you will be solely liable for all costs incurred by us in this regard.

    1. You may cancel your order prior to the product being shipped for delivery. No cancellation is permitted subsequently. If an order has been successfully cancelled, you will be sent a confirmation email or SMS on your email address or mobile number provided to us.

    1. We reserve the right to cancel your order in certain unforeseen circumstances, which may inter alia include without limitation the following:

Your failure to comply with these conditions or breach of any of the policies / terms referred herein

Notwithstanding anything contained herein, we reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever without any further liability. On such cancellation, you will receive a notification through email or SMS at the email address or mobile number provided to us.

We reserve the right to remove any product from the Site at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time. We shall not be liable to you or to any third party for removing any product from the Site, or for removing or modifying any material or content from the Site or not processing an order once we have sent you the Order Confirmation.

Availability of Products - All product orders are subject to availability.

EVENT

DETAILS OF REFUND (SUBJECT TO THE CANCELLATION 0R RETURN POLICY)

Cancellation by you prior to the product being shipped

you will receive a refund for the amount paid by you in respect of your cancelled orders

Return of goods within 15 days from the date of delivery of products

The amount paid by you for the said product shall be refunded

Return of defective goods

The amount paid by you for the said product shall be refunded

You explicitly give your consent to receive communications (by SMS, email or other mode of communication) sent to you by us. However, you may withdraw your consent any time at your sole discretion.

Skechers reserves the right to amend to this policy. Any dispute in relation to this return, cancellation and refund policy shall be subject to Mumbai jurisdiction.

For any other product related issues, please write your concerns to [email protected] or get in touch with us on our toll-free 1800 200 8555 (mon – sat: 10am to 7pm).