Skechers.in (hereinafter referred to as "Site") is the domain name owned by Skechers South
Asia Private Limited, a company incorporated under the Companies Act, 1956 with its registered
office at 803 & 804, 8th Floor, Fulcrum "B" Wing, CTS No. 48, Sahar Road, Next to Hyatt
Regency, Andheri (East) Mumbai – 400099. The term “We”, “Us’,
“Our” shall mean Skechers South Asia Private Limited. This Site allows consumers to
browse, select and purchase branded footwear, apparels and accessories of Skechers South
Asia Private Limited (hereinafter referred to as "Products" or "Goods") from
This document on the Site is an electronic record in terms of Information Technology Act, 2000 and rules
here under as applicable and the amended provisions pertaining to electronic records in various statutes
as amended by the Information Technology Act, 2000. This electronic record is generated by a computer
system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology
(Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy
The following terms and conditions govern the use of the Site (hereinafter referred to as "Terms of
mean any natural or legal person. The “End User” is allowed to surf the Site or to make any
purchases without registering on the Site by Skechers.
If you transact on the Site, you shall be subject to the policies that are applicable to the Site for
including the policies constitute your binding obligations, with Us. If you do not wish to agree to the
“Invitation to offer” for the End User will be for the products/ services or information
displayed on the Site. Your order for purchase constitutes your "offer" which shall be subject
notified by email to confirm the receipt of your order as soon as possible in case if a valid mail
address is provided by you and also an email will be sent to you to confirm your details and thereafter
your order will be processed. Your order will be considered as accepted only after the dispatch of the
Product(s) takes place. No act or omission prior to the actual dispatch of the Product(s) ordered will
constitute acceptance of your offer.
You will be subjected to the rules, regulations, guidelines, policies, terms and conditions only if you
use any of the services provided by Us through the Site and they shall be deemed to be incorporated into
updates / changes. Your continued use of the Site following the posting of changes will mean that you
accept and agree to the revisions and modifications. We grant you a personal, non- exclusive, non -
1. License to use website
Unless otherwise stated, Skechers South Asia Pvt. Ltd. and/or its licensors own the intellectual
property rights in the website and material on the website. Subject to the license below, all
these intellectual property rights are reserved.
User must not:
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial
[edit or otherwise modify any material on the website; or]
[redistribute material from this website [except for content specifically and expressly made available
2. Acceptable use
User must not use this website in any way that causes, or may cause, damage to the website or impairment
of the availability or accessibility of the website; or in any way which is unlawful, illegal,
fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or
User must not use this website to copy, store, host, transmit, send, use, publish or distribute any
material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke
logger, rootkit or other malicious computer software.
User must not conduct any systematic or automated data collection activities (including without
limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website
without Our express written consent.
User must not use this website to transmit or send unsolicited commercial communications.
User must not use this website for any purposes related to marketing without Our express written consent.
3. Other parties
User accepts that, as a limited liability entity, the Skechers South Asia has an interest in
limiting the personal liability of its officers and employees. User agrees that you will not bring
any claim personally against Our officers or employees in respect of any losses user suffer in
connection with the website.
End User shall be responsible for obtaining and maintaining all telephone, computer hardware and other
equipment needed for access to and use of this Site and all charges related thereto. We shall not be
liable for any damages to the End User's equipment resulting from the use of this Site.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability
set out in this website disclaimer will protect Our officers, employees, agents, subsidiaries,
successors, assigns and sub-contractors as well as the Skechers South Asia Pvt. Ltd.
User hereby indemnify Skechers South Asia Private Limited and undertake to keep Skechers South
Asia Private Limited indemnified against any losses, damages, costs, liabilities and expenses
(including without limitation legal expenses and any amounts paid by us to a third party in settlement
of a claim or dispute on the advice of Our legal advisers) incurred or suffered by Us arising out of any
breach by User of any provision of these terms and conditions[, or arising out of any claim that User
have breached any provision of these terms and conditions].
If a provision of these terms and conditions is determined by any court or other competent authority to
be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful
and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will
be deemed to be deleted, and the rest of the provision will continue in effect.
7. Eligibility for Membership
The Site is available for use only to the persons who can form legally binding contracts under Indian
Contract Act, 1872. Persons who are "incompetent to contract" within the provisions of Section
11 of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to
use this Site. If you are a minor i.e. under the age of 18 years, you shall not register as a User of
the Site and shall not transact on or use the Site.
8. Description of Services
In the Site, we provide End Users with access to Products online. Upon your clicking "yes" in
the options menu we shall be entitled to send you regular updates via email and or SMS regarding our
is personal to the End User and is not transferable to any other person or entity. It is the
responsibility of the End User to protect the confidentiality of End User’s user id and
password(s) if any. It is acknowledged by the End User that although the internet is often a secure
environment, sometimes there are interruptions in service or events that are beyond our control and that
We shall not be responsible for any data lost while transmitting information on the internet. The Site
may be unavailable from time to time for any reason including, without limitation, routine maintenance
even though Our objective is to make the Site accessible for 24 hours per day, 7 days per week. The End
User understands and acknowledges that due to circumstances both within and outside Our control, access
to the Site may be interrupted, suspended or terminated from time to time. We shall have the right at
any time to change or discontinue any aspect or feature of the Site, including, but not limited to,
content, hours of availability and equipment needed for access or use. Furthermore, we may discontinue
disseminating any portion of information or category of information, may change or eliminate any
transmission method and may change transmission speeds or other signal characteristics. Nothing on this
Site constitutes, or is meant to constitute, advice of any kind. End Users may not have more than one
active account. Additionally, End Users are prohibited from selling, trading, or otherwise transferring
their account to another party. If you do not qualify, you may not use the Services or the Site.
When the End User uses the Site or sends emails or other data, information or communication to Us, the
End User agrees and understands that End User is communicating with Us through electronic records and
the End User consents to receive communications via electronic records from Us periodically and as when
required. We may communicate with the End User by email or by such other mode of communication,
electronic or otherwise.
11. Modified Terms
necessary or desirable without prior notification to you. It is suggested therefore, that you re-read
to any such changes.
12. License and Site Access
Limited License to access and to make personal use of the Site and the Service is granted to the End User
by Us. This license does not include any downloading or copying of account information for the benefit
of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the
framing of any Content available through the Site, uploading, posting, or transmitting any content that
you do not have a right to make available (such as the intellectual property of another party);
uploading, posting, or transmitting any material that contains software viruses or any other computer
code, files or programs designed to interrupt, destroy or limit the functionality of any computer
software or hardware or telecommunications equipment; any action that imposes or may impose in Our sole
discretion an unreasonable or disproportionately large load on Our infrastructure; or any use of data
mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by
Us to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission
or license granted to you by Us.
13. Your Account and Registration Obligations
If you use the Site, you shall be responsible for maintaining the confidentiality of your Display Name
and Password and you shall be responsible for all activities that occur under your Display Name and
Password. You agree that if you provide any information that is untrue, inaccurate, not current or
incomplete then We have reasonable grounds to suspect that such information is untrue, inaccurate, not
indefinitely suspend or terminate or block access of your membership on the Site and refuse to provide
you with access to the Site.
15. End User Conduct
Any material which violates or infringes in any way upon the rights of others, or any material which is
unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene,
profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense,
give rise to civil liability or otherwise violate any law, or which, without Our express prior, written
approval, contains advertising or any solicitation with respect to Products or services. End User shall
not use this Site to advertise or perform any commercial, religious, political or non-commercial
solicitation, including, but not limited to, the solicitation of users of the Site. The foregoing
provisions apply equally to and are for Our benefit, our subsidiaries, affiliates and Our third party
content providers and licensors, and each shall have the right to assert and enforce such provisions
directly or on its own behalf.
16. License Grant
By posting communications on or through this Site, End User shall be deemed to have granted Us a
royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit,
translate, distribute, perform, and display the communication alone or as part of other works in any
form, media, or technology whether now known or hereafter developed, and to sublicense such rights
through multiple tiers of sub-licensees.
We shall have the right, but not the obligation, to monitor the content of the Site at all times,
including any chat rooms and forums that may hereinafter be included as part of the Site, to determine
compliance hereunder and any operating rules established by Us, as well as to satisfy any applicable
law, regulation or authorized government request. Without limiting the foregoing, we shall have the
right to remove any material that at our sole discretion, if we find it to be in violation of the
provisions hereof or otherwise objectionable.
18. Personal Information
In order to purchase Products from the Site, you will need to provide your details prior to making a
purchase or at Checkout. You will be obligated to provide accurate personal information. Another
person’s personal information will not be acceptable by Us. The information collected by Us shall
not be disclosed to any third party unless such a disclosure is authorized or required by law.
19. Mode of Payment
The payments are to be made for the purchase of Products from the Site only by Credit Card/ Debit
Card/Internet Banking. No Cash on Delivery is available for the purchase made from the Site.
20. Credit Card/Debit Card/ Internet Banking Information
Credit card information collected for the purpose of payment of Product(s) purchased will be masked on
your account and will not be visible to Our Customer Service operators. The credit card details provided
by you for availing of services on the Site will be correct and accurate and that you shall not use any
un-lawfully owned credit card by you. You further agree and undertake to provide the correct and valid
credit card details to Us. Further the said information will not be utilized and shared by Us with any
third parties unless required for fraud verifications or by law, regulation or court order. We will not
be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the
onus to 'prove otherwise' shall be exclusively yours.
21. Pricing Information
We shall provide with the best possible prices for the Product(s) that you buy from the Site.The prices
of the Product(s) can vary depending ailability are subject to chan strive to provide accurate Product
and pricing information, pricing or typographical errors may occur. In the event that a Product is
listed at an incorrect price or with incorrect information due to an error in pricing or Product
information, we may, at Our discretion, either contact you for instructions or cancel your order and
notify you of such cancellation. We will have the right to modify the price of the Product and contact
you for further instructions using the e-mail address provided by you during the time of registration,
or cancel the order and notify you of such cancellation. In the event that We accept your orders and the
same shall be debited to your credit card account. The payment may be processed prior to the dispatch of
the Product that you have ordered. If we have to cancel the order after We have processed the payment,
the said amount will be reversed back to your credit card account.
22. Cancellation by Us
There may be certain orders that We are unable to accept and must cancel. We have the right at Our sole
discretion to cancel or refuse any order placed by you. Limited quantities available for purchase,
inaccuracies or errors in Product(s) or pricing information or problems identified by Us, credit and
fraud some situations that may result in your order being cancelled include limitations on quantities
available for purchase, inaccuracies or errors in Product or pricing information, avoidance department.
We may also require additional verifications or information before accepting any order. We will contact
you if all or any portion of your order is cancelled or if additional information is required to accept
your order. If your order is cancelled and the amount has being debited in that case the said amount
will be credited back to the Original account.
23. Cancellations by the Customer
In case of requests for order cancellations, We reserve the right to accept or reject requests for order
cancellations for any reason. As part of usual business practice, if we receive a cancellation notice
and the order has not been processed / approved by us, we shall cancel the order and refund the entire
amount. We will not be able to cancel orders that have already been processed. For cancellation of
orders that have been dispatched please refer to our Returns section below. We have the full right to
decide whether an order has been processed or not. The customer agrees not to dispute the decision made
by Us and accept Our decision regarding the cancellation. If you'd like to cancel an order, email us or
talk to our customer support.
We reserve the right to recover the cost of Products, collection charges and lawyers’ fees from
persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such
persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms
24. Submitted Content
We do not claim ownership of any materials you make available through the Site. At Our sole discretion,
such materials may be included in the Service in whole or in part or in a modified form. With respect to
such materials you submit or make available for inclusion on the Site, you grant Us a perpetual,
irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute,
publicly display, modify, create derivative works, and sublicense such materials or any part of such
materials. You hereby represent, warrant and covenant that any materials you provide do not include
anything (including, but not limited to, text, images, music or video) to which you do not have the full
right to grant the license specified.
25. Disclaimer of Warranty and Liability
The Site, all the materials and products (including but not limited to software) and services, included
on or otherwise made available to you through this site are provided on "as is" and "as
available" basis without any representation or warranties, express or implied except otherwise
specified in writing. Without prejudice to the forgoing paragraph, We do not warrant that: The Site will
be constantly available, or available at all; or The information on the Site is complete, true, accurate
or non-misleading. We will not be liable to you in any way or in relation to the contents of, or use of,
or otherwise in connection with, the Site. We do not warrant that this site; information, Content,
materials, product (including software) or services included on or otherwise made available to you
through the Site; their servers; or electronic communication sent from Us are free of viruses or other
harmful components. Nothing on the Site constitutes, or is meant to constitute, advice of any kind. All
the Products sold on the Site are governed by different state laws and if Seller is unable to deliver
such Products due to implications of different state laws, Seller will return or will give credit for
the amount (if any) received in advance by Seller from the sale of such Product that could not be
delivered to you. You will be required to enter a valid phone number while placing an order on the Site.
By registering your phone number with Us, you consent to be contacted by Us via phone calls and/or SMS
notifications, in case of any order or shipment or delivery related updates. We will not use your
personal information to initiate any promotional phone calls or SMS.
26. Limitation of Liability
In no event shall We be liable for any special, incidental, indirect or consequential damages of any kind
possibility of such damages.
The End User shall indemnify and hold Us harmless, Our owner, licensee, affiliates, subsidiaries, group
companies (as applicable) and Our respective officers, directors, agents, and employees, from any claim
or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed
violation of any law, rules or regulations or the rights (including infringement of intellectual
property rights) of a third party.
If any of the Terms shall be deemed void, invalid or unenforceable for any reason, that condition shall
be deemed several and shall not affect the enforceability of any remaining provision.
29. Customer Communication
We will communicate with you about your order and the purchased Product through any of the mode using
email, SMS and telephone or all of them or any other mode. Account holders must provide a valid email
address and contact telephone and/ or mobile number to Us for this purpose. When you use the Site, or
send emails to Us, you are communicating with Us electronically. Your consent to receive communications
from Us electronically. Please note that we may not be able to contact you on your mobile number in case
your mobile number is part of DNC (Do Not Call) list as generated by TRAI (Telecom Regulatory Authority
of India). From time to time, We will also send you marketing material. If you do not wish to receive
such material, you may unsubscribe from our mailing list at any time by using the unsubscribe function
in the electronic marketing communication or by contacting Customer Care. You agree that all agreements,
notices, disclosures and other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing. Our Promotional alerts are SMS messages that are
sent to opt in users that contain promotional content for Our customers.
30. Email Abuse & Threat Policy
The Site or third parties may provide links to other World Wide Web sites or resources. Because We have
no control over such sites and resources, you acknowledge and agree that We are not responsible for the
availability of such external sites or resources, and does not endorse and is not responsible or liable
for any content, advertising, products or other materials on or available from such sites or resources.
You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly,
for any damage or loss caused or alleged to be caused by or about use of or reliance on any such
content, goods or services available on or through any such site or resource.
32. Access to Password Protected/Secure Areas
Access to and use of password protected and/or secure areas of the Site is restricted to authorized End
Users only. Unauthorized individuals attempting to access these areas of the Site may be subject to
33. Trademark, Copyright and Restriction
This site is controlled and operated by Us and products are sold by respective Sellers. This Site
contains many trademarks, trade names, service marks, copyrights, and/or logos of Skechers and may also
contain several protected marks of Skechers numerous affiliates. Such marks remain the property of their
respective owners. The End User recognizes and acknowledges the ownership of these marks and understands
that it does not acquire, through use of this Site, any right, title, or interest in the marks. The End
User agrees that it will not change, modify, and/or exploit the marks, nor participate in any activity
which modifies and/or exploits such marks. All rights to these marks are reserved. Any use of the marks
without expressed written authorization is strictly prohibited.
The price of our non – discounted merchandise is inclusive of GST.
35. Return Policy
Product(s) can be returned within 15 days from the date of purchase or delivery in unused
condition with original packing, along with the original bill.
Once received at our facility, it can take total of 10-12 business days for processing, which comprises
of 3-5 business days for clearing inspection & thereafter 5-7 business days for refund to be
credited to the original payment method.
Products purchased directly from Skechers.in are only eligible for a refund.
For any other product related issues or manufacturing defects, please write your concerns
to [email protected] within 90 days from the date of purchase with supporting
images and detailed description of the issue with copy of the original invoice.
We reserve the right to make any amendments to this policy.
36. Exchange Policy
For exchanging size of any Product(s) purchased through the Site, please visit your nearest store with
the product that’s in its unused condition with the original bill within 15 days of purchase.
Please note that We do not perform any product exchanges or replacements through the Site. To
initiate any other exchanges, You have to follow the Return Policies as mentioned in clause no. 35
Skechers.in orders are processed and shipped from Our warehouse Monday-Friday only. Orders placed on the
weekend and on selected holidays begin processing on the next working day. Shipping notifications are
emailed immediately after the order has been shipped.
Standard Shipping: 8 to 10 business days post shipping from warehouse. If you place an order at 2pm or
later on a Friday it will not start to process until the following Monday. If Monday is a holiday the
order will not start processing until Tuesday.
38. Applicable Law
place of jurisdiction shall be exclusively in Mumbai.
39. Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Site is presented solely for sale in India. We make no
representation that materials in the Site are appropriate or available for use in other
locations/Countries other than India. Those who choose to access this Site from other
locations/Countries other than India do so on their own initiative and We are not responsible for supply
of products/refund for the products ordered from other locations/Countries.
40. Survival of Terms after Agreement Ends
Notwithstanding any other provisions of this T&C, or any general legal principles to the contrary,
any provision of this T&C that imposes or contemplates continuing obligations on a party will
survive the expiration or termination of this T&C.
41. Profanity Policy
We prohibit the use of language that is racist, hateful, sexual or obscene in nature in a public area.
This policy extends to text within listings, on Seller pages and all other areas of the site that
another User may view. If the profane words are part of a title for the item being sold, we allow
Sellers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***). Please report
any violations of this policy to the correct area for review:
Report offensive Display Names
Report offensive language in a listing or otherwise
If a feedback comment; or any communication made between the End Users on the Site; or email
communication between the End Users in relation to transactions conducted on Site contain profanity,
please review Our feedback removal policy and submit a request for action/removal.
Disciplinary action may result in the indefinite suspension of the End User's account, temporary
suspension, or a formal warning. We will consider the circumstances of an alleged policy violation and
the user's trading records before taking action. Violations of this policy may result in a range of
Limits placed on account privileges;
Loss of special status; Account suspension.