Buying my products on

Can I add item or change size after placing an order?

Can I change my delivery address after I have placed an order?

What emails/SMS can I expect once my order has been placed?

What taxes will be levied on the transactions?

Which payment methods do you accept?

We accept the following payment methods mentioned below. We may add/delete payment methods based on the usage by our customers.

How do I check my order or delivery status?

To track your order, you can receive the latest information on order status by following the steps mentioned below

What stages does my order go through?

How long does delivery take?

Why is my order not getting shipped?

Here are a few possible reasons as to why we are unable to ship your order:

How much will delivery cost?

How can I cancel my order?

Please Note: If the order is not invoiced/shipped, then it will be cancelled immediately. In case the delivery is attempted, you can refuse to accept the order and refund will be initiate within 2-3 working day

What should I do if I’m not able to apply my Gift Voucher?


Festive Offer Terms & Conditions: -

NAME: Cyber Monday Sale



How do I return my product(s)?

Within how many days can I return my order?

Can I exchange my product(s)?

How Can I Return purchased Item?

Skechers India is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 10 days of your order delivery date. To make your return simple and inexpensive, it’s on the house and we’re picking up the tab!

Gift Certificate/Coupon Code

How do I apply the Coupon code?

Will my coupon code be refunded if I return/ cancel the order?

How do I apply the Skechers Gift voucher code?

Will my Gift voucher be refunded if I return/ cancel the order?

How do I clean my Skechers shoes?

Please follow below Do's & Don't to clean Skechers shoes



What Is meant by Cookie? Types of Cookies covered under Skechers Cookie Policy.

A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website.

Cookies and similar technologies are used by us to recognize your device and store information about your preferences or past actions. They help us to provide you with a good experience when you browse our website and help us to improve our site.

For the purposes of brevity, any further references to "cookies" in this policy also encompass any similar technologies that we use which involve storing information on your device or gaining access to information on your device, including web beacons and HTML5 local storage.

By continuing to browse our website, you are agreeing to our use of cookies. We use the following cookies on our website:

Required cookies. These cookies are required to enable core site functionality including log-in, the shopping cart, checking out and estimated shipping. Required cookies are automatically enabled when you visit the Skechers website.

Functional cookies. These cookies enable additional functionality such as status of membership and promotion codes and allow us to collect statistics that help optimize and improve your experience with the Skechers website. For example, they allow us to recognize and count the number of visitors and see how they move around our website, which can help us to improve the website design.

Advertising cookies. These cookies are used by Skechers and third-party companies to deliver content tailored to your interests both on our site and elsewhere. They record information such as your visit to our website, the pages you have visited and the links you have followed. This may be shared with other organizations such as third-party advertisers.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may use cookies on our website, over which we have no control. These cookies are likely to be functional cookies or advertising cookies.

We also work with other companies who use cookies to serve ads on our behalf across the Internet. These companies may collect information about your visit to our website and about your interaction with our communications including advertising and e-mails.